About Daldaroc 

Dalphine Francis, the visionary behind  Daldaroc Training Academy is dedicated to enhancing the corporate world by offering personalized gifting solutions alongside our core services in adult education and training.
We empower individuals and teams through customized coaching , in person training , live online sessions and Team building activities. Our Corporate gifting options provide businesses with unique gifting  and thoughtful ways to strengthen relationships and make lasting impressions. 

Meet The Founder 


Dalphine Francis, the visionary behind Daldaroc Training Academy, is an accomplished leader with a Master’s degree in Strategic Leadership from Destiny College International. She is a certified trainer and assessor (TETA qualified) with extensive experience in leadership development, adult education, and corporate training.

Her expertise spans multiple areas, including Project Management (NQF4), Training and Facilitation, Business English, and Online Learning Methodologies. As a TEFL-certified educator, she also holds a Qualifi Level 5 Diploma in  English TEFL and certifications in Teaching Young Learners and Business English.

Beyond training and education, Dalphine has a deep passion for branding and corporate gifting. She believes that a well-thought-out gift can leave a lasting impression and strengthen professional relationships. Through her work, she combines her love for empowerment, personal growth, and thoughtful branding to help businesses stand out and create meaningful connections.

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About our Courses 

Empower Your Skills with Daldaroc Training Academy

Mind over matter -Strategic Thinking Skills 
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Course Topics 

Six Strategic Thinking hats

Problem Solving Techniques 

Root causes, Brain Storming, Decision Tree , Swot Analysis, Analytical Skills 

Logical ThinkingCognitive flexibility 

Systems Thinking ,Information Evaluation 

Risk Assessment and Cognitive Basis Opinions

Memory Improvement and Focus

Continuous Learning Strategies


Mental Health Awareness at the workplace
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Course Topics: 

The Mental Health Continuum 

Myths About Mental Health 

The Relationship Between Mental Wellbeing And  Diagnosis 

Symptoms Of Mental Distress 

The Stigma Surrounding Mental Health 

Strategies To Support Mental Health At Work

Suggestions On Who Can Offer Advice About Mental  Health In The Workplace


Mastering the Art of Service Excellence
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Course Topics 

Soft Skills

Client Related Scenarios 

Patience with Clients 

Reading Clients - Body Language and Tone of Voice

Effective Communication Tips 

Professional Communication

Helping Customers and Protecting Data 

Email Etiquette, Building Rapport